Yes, all participants must complete a liability waiver before taking part in any EBT SUP programs.

To make the most of your time on the water, we recommend bringing the following:

Essential Items:

• Equipment: Paddleboard, leash, paddle, life jacket, and pump (if using your own gear, ensure you have everything).
• Appropriate Clothing: Quick-dry clothing, swimsuit, rash guard, or wetsuit—dress for the water temperature.
• Towel & Change of Clothes: You’ll likely get wet, so bring a towel and dry, warm clothes for after your lesson.
• Water & Snacks: Stay hydrated and keep your energy up.

Optional but Recommended:

• Camping Chair: Some lessons include land-based instruction—stay comfortable while learning.
• Waterproof Bag + Carabiner: Keep personal items dry and secure on your board.
• Waterproof Phone Case: Capture moments safely on the water.
• Hat & Sunglasses: Sun protection is key—secure them with a strap to prevent loss.
• Sunscreen: Choose a waterproof option for all-day protection.

Bringing the right gear ensures a safe, fun, and comfortable paddleboarding experience!

We paddle rain or shine!

However, if there is a weather alert, the lesson may be postponed or cancelled at the time of the session. We closely monitor conditions—including weather, smoke, and wind speed—several times leading up to your lesson: a few days before, the night before, the morning of, two hours before, and at the time of the lesson. We use multiple weather apps and on-site observations to ensure safety at all times.

Prior paddleboarding experience is required, as this is not a lesson. If you're new to SUP, we recommend starting with the Basic Skills course. The Refresh & Practice session is ideal for paddlers with at least beginner-level experience who want to refine their skills, regain confidence after winter, or paddle with others under instructor guidance. Comfort in and around deep water will enhance your overall experience.

We recommend dressing for the water temperature, not just the air temperature.

Early season (cold water below 65°F): Wearing immersion-appropriate gear is mandatory, such as a wetsuit, drysuit, or layered quick-dry clothing—avoid cotton!

Warmer months: If you're comfortable with cooler water, a light wetsuit, swimsuit, rash guard, or quick-dry clothing works well.

We continuously monitor water conditions and will send an email before your lesson with specific recommendations.

A) Group Lessons, Private Lessons & Coaching:

• Cancellations made 7 days prior to the activity start date will receive a full refund or credit.
• Cancellations made 48 hours prior will receive a 50% refund or credit.
• No refund or credit will be issued for same-day cancellations or no-shows.

B) Small Group & Special Activities (Team Building, Bachelorette, Birthdays, etc.):

• Cancellations made 2 weeks prior will receive a full refund or credit.
• Cancellations made 1 week prior will receive a 50% refund or credit.
• No refund or credit will be issued for cancellations within 5 days of the activity.

Weather-Related Cancellations: In the case of severe weather, the organizer reserves the right to postpone or cancel the lesson at the time of the session. If the lesson cannot be rescheduled, a credit or refund will be issued.

All refunds are issued minus administrative fees and/or equipment rental costs, if applicable. Credits are transferable and can be arranged by contacting us.

Our instructors are fully certified for the courses they teach. They hold a Paddle Canada Flatwater SUP Instructor certification and a valid First Aid with CPR/AED certification. Passionate about paddleboarding, they are committed to sharing their knowledge and continuously enhancing their skills to deliver top-quality instruction.

NO! The equipment is not in the listed lesson price. Please bring your own life jacket (no PFD belts), board, pump (if inflatable), paddle, leash, and fin.

If you don’t have your own equipment, please contact us before booking to check availability. *Additional charges may apply.

We offer a package of 5 sessions for $150/adult and $100/youth, bringing the cost down to $25 per session for adults and $20 per session for youth! Contact us for more information.